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Frequently asked questions
Got a question? We’ve gathered our most commonly asked enquiries here to help you plan your next gifting experience with ease.
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What makes Dee Designs Gifting different from other corporate gift providers?Unlike mass-produced corporate gifts, each Dee Designs gift is personally curated and handcrafted with attention to every detail. Our founder Denise brings over 29 years of gifting experience and a personal understanding of the impact thoughtful gifts can make. We focus on premium Australian and New Zealand-made products, personalised touches like custom acrylic tags, and sustainable packaging that reflects your brand identity.
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What types of occasions do you provide corporate gifts for?We create bespoke gifts for a wide range of corporate occasions including employee work anniversaries, client appreciation, holiday celebrations, product launches, corporate retreats, welcome gifts for new employees, retirement acknowledgments, and special achievements. We can also create custom gifting programs for unique corporate milestones.
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How does the in-person consultation work?After initial contact, we encourage clients to book an appointment with Denise to experience our products firsthand. During this consultation, you can see and feel the quality of our gifts, sample products, discuss your specific needs, explore customisation options, and develop a gifting strategy that aligns with your company's values and budget. This personal approach ensures you're completely satisfied with your investment.
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Do you create personal gifts too?Yes — while corporate gifting is our focus, we also create meaningful, personalised hampers for special occasions like Mother’s Day, Father’s Day, birthdays, weddings and wellness care packs.
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How do I place an order?Simply fill out the Enquiry form or book a consultation to discuss your needs. Denise will personally be in touch to help you plan your perfect gift.
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Do you have ready-made hampers available?Our focus is on bespoke gifting, but we also offer a selection of suggested gift packs curated by Denise. These can be ordered as-is or customised to suit your preferences.
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What is your typical timeline from order to delivery?As all our gift packs are made to order, we recommend contacting us as early as possible — especially during peak periods like Christmas, Mother’s Day and EOFY. For standard corporate orders, we recommend allowing 2-3 weeks [to be confirmed] from consultation to delivery. For larger orders (50+ gifts) [to be confirmed] or highly customised requests, 4-6 weeks [to be confirmed] is ideal. That said, we understand business needs can be urgent, and we do our best to accommodate rush orders when possible—just reach out to discuss your timeline.
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Is there a minimum order quantity for corporate gifts?We have options to suit most budgets. Individual gifts start from $10, and corporate packages can be tailored to your budget and quantity requirements. While we have no strict minimum, our corporate gifting service is most cost-effective for orders of 10 or more gifts. For smaller quantities, we're happy to discuss options that would work for your needs. Volume discounts are available for orders exceeding 25 gifts [to be confirmed].
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Can you accommodate last-minute requests?We understand that business needs sometimes arise unexpectedly. While our bespoke gifts typically require advance planning, we maintain a selection of premium gift options that can be personalised on shorter notice. Please contact us directly with your timeline, and we'll do our best to accommodate your needs.
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How can we incorporate our company branding into the gifts?We offer several options for brand integration: custom packaging in your corporate colours, branded gift tags or cards, subtle logo inclusion on select items, branded ribbon or wrapping materials, and custom gift boxes. We work closely with you to ensure brand elements are incorporated tastefully and effectively. Speak to us about your branding requirements.
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Can we include our company brochures or materials in the gifts?Absolutely. We're happy to incorporate your company materials, business cards, brochures, or other promotional items into the gift presentation. These can be seamlessly integrated into the overall design for a cohesive, professional impression.
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Can gifts be personalised for individual recipients?Absolutely! Individual personalisation is one of our specialties. We can add recipient names to gift tags, select products tailored to individual preferences, include personalised messages, and create custom configurations for different employee groups or levels. This personal touch makes recipients feel truly seen and valued.
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Can we see samples before committing to a large order?Yes, we encourage this approach. We offer sample gift packages for potential corporate clients, allowing you to experience the quality and presentation first-hand. While there is a nominal fee for sample creation, this amount is credited toward your order when you proceed with a full corporate gifting program. [to be confirmed]
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Where do your gift products come from?We exclusively source products made in Australia and New Zealand. This commitment ensures exceptional quality, cruelty-free, supports local businesses, reduces environmental impact from shipping, and allows us to personally vouch for the craftsmanship behind every item we include in our gift packages.
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Are your products and packaging environmentally friendly?Environmental responsibility is central to our philosophy. All our products are cruelty-free, our gift boxes and packaging materials are selected for their reusability and minimal environmental impact, and we prioritise suppliers with demonstrated sustainability practices. Our gift boxes and containers are designed to have a second life beyond the initial gifting moment.
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What payment methods do you accept?We accept direct bank transfers with 14-day payment. We typically require a 50% deposit to begin work on large custom orders, with the balance due prior to delivery.
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Where do you deliver to?We deliver corporate and personal gift packs to: • Sydney clients — personally by Denise or local courier • Australia-wide — via reliable courier services • International locations — on request (with clients covering delivery costs).
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How much does delivery cost?Delivery fees depend on the size of your order and the destination. We'll provide a delivery quote when confirming your order details.
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Do you offer international shipping?Yes, we can arrange international shipping for corporate clients. Additional charges and delivery timeframes will apply depending on the destination country. We handle all customs documentation and international shipping requirements to ensure a smooth delivery process.
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Do you provide delivery tracking?Yes, all corporate orders include tracking information that can be shared with your team or directly with recipients. For high-value or time-sensitive deliveries, we also offer signature confirmation services.
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How are gifts packaged for delivery?Our gifts are carefully packaged to ensure they arrive in perfect condition. We use protective materials that are both effective and environmentally responsible. For local deliveries, Denise often personally oversees delivery of significant orders to ensure everything arrives exactly as intended.
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